Terms of service
Terms of Service
1. Introduction
These Terms of Service (“Terms”) govern your access to and use of the Kegs@Home online store and related services. By placing an order or interacting with our website, you acknowledge that you have read, understood, and agree to be bound by these Terms.
2. Eligibility & Age Verification
Kegs@Home supplies alcohol and related products. By using our services, you confirm that you are 18 years of age or older.
We reserve the right to request valid identification upon delivery. If suitable ID cannot be provided, the delivery will not be completed and a re‑delivery fee may apply.
3. Ordering & Acceptance
All orders placed through our website constitute an offer to purchase. We reserve the right to accept or decline any order at our discretion.
Order confirmation is issued once payment is successfully processed.
4. Delivery Conditions
• Standard delivery days are Wednesday and Saturday.
• Orders must be placed before the published cut‑off times to qualify for those delivery days.
• A responsible adult must be present to receive the delivery.
• If delivery cannot be completed due to incorrect information or no recipient being available, additional charges may apply.
Delivery outside standard days may be offered at our discretion and may incur additional fees.
5. Pricing & Payment
All prices are listed in GBP and include applicable taxes unless stated otherwise.
Payment must be made in full at the time of ordering.
We reserve the right to amend prices at any time; however, confirmed orders will not be affected.
6. Product Availability
Product availability may vary. If an item becomes unavailable after an order is placed, we will contact you to offer an alternative product, revised delivery date, or a full refund.
Use of Equipment
Where kegs or dispensing equipment are supplied, you agree to use them responsibly and in accordance with any instructions provided.
Kegs@Home accepts no liability for damage, injury, or loss arising from improper use, third‑party equipment, or modifications.
8. Limitation of Liability
To the fullest extent permitted by law:
• Kegs@Home shall not be liable for indirect, incidental, or consequential losses.
• We are not responsible for delays or failures caused by events outside our reasonable control.
• Our total liability in connection with any order shall not exceed the value of that order.
Nothing in these Terms limits your statutory rights.
9. Customer Responsibilities
You are responsible for ensuring that:
• Delivery information provided is accurate and complete.
• A suitable recipient is available at the delivery address.
• Products are stored and used safely after delivery.
10. Prohibited Conduct
You agree not to misuse our website or services, including but not limited to:
• Attempting to interfere with website functionality
• Engaging in fraudulent activity
• Circumventing age‑verification requirements
11. Amendments to Terms
We may update or amend these Terms from time to time. The most current version will always be published on this page. Continued use of our services constitutes acceptance of any updated Terms.
12. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact Information
For questions regarding these Terms, please contact us using the details provided on our website.